Delete Your Account & Data
Last updated: July 21, 2026
This page explains how to delete your OrderMart account and the personal data associated with it. You can do this yourself in the app, or by contacting us.
This applies to both the OrderMart customer app and the OrderMart Business partner app.
Option 1 — Delete from inside the app
Customer app (OrderMart):
- Open the OrderMart app.
- Go to Account (the profile icon).
- Choose Delete Account and confirm.
Partner app (OrderMart Business):
- Open the OrderMart Business app.
- Open your Profile.
- Choose Delete Account and confirm.
Your account and personal profile are removed once you confirm.
Option 2 — Request by email
Send an email from your registered email address to Ayadmaulod22@gmail.com with the subject "Delete my OrderMart account". We will verify and process your request within 30 days.
What gets deleted
- Customers: your profile (name, email, phone, and delivery address), cart, and saved preferences.
- Partners (market/pharmacy owners): your profile (name, email, phone) and store account.
What we may keep
We may retain limited order and transaction records for a short period where required for accounting, legal, or fraud-prevention purposes. These records are deleted or anonymized once no longer needed.
Contact us
- Email: Ayadmaulod22@gmail.com
- Phone: 0772 214 9070 · 0751 114 3376